Shipping Policy

 

Processing Time

All orders are processed within 2–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

• Standard Shipping (U.S.): Typically 3–7 business days

• Expedited Shipping (U.S.): 2–3 business days

• Local Pickup (if offered): Free. You’ll receive an email when your order is ready for pickup.

 

Please note: Delivery times are estimates and may vary due to factors outside of our control (such as carrier delays, weather, or holidays).

Domestic Shipping Only

At this time, we only ship within the United States.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your order’s journey.

Lost or Damaged Packages

We are not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us immediately at [your email] with your order number and a photo of the item’s condition so we can evaluate and make it right.

Returns & Exchanges

Please see our Return Policy for details.

Questions

If you have any questions about your order or shipping, please contact us at info@valowellnessspa.com